Cloud Managed PBX

Minimize Upfront Equipment Cost

Universal Telecom Group’s Cloud Managed PBX Service is a unique solution which offers hoteliers the reliability of having mission critical software features, PMS interfaces and minimal equipment working together onsite all while we manage and maintain the entire system from the cloud. Our Managed PBX Service blends the best of hosted and premise solutions to provide a unique mix of benefits. The solution is delivered as a fully managed service with 24/7/365 monitoring and technical support. The solution incorporates unlimited calling within the U.S & Canada, feature rich hospitality capabilities, enhanced call quality, ease of use and seamless integration with your property management system. It increases productivity, simplifies processes and enhances hotel staff production. Universal Telecom Group delivers a communications solution that a busy hotel can depend on without the hassle and upfront costs of traditional systems.

Why Managed?

  • Your hotel receives a dedicated resource of 24/7/365 PBX management with no need to ever spend time supporting it.
  • The burden of maintenance, warranty and support are eliminated.
  • Minimizes technology obsolescence.
  • Low upfront capital expenditure.
  • Better insight into monthly telecom expenses.
  • You are guaranteed access to the latest technology.
  • Adds, moves and changes are easy and completed quickly.


The PBX, Voicemail, Call Accounting and PMS Interfaces are all configured onsite for ultra-reliability and are remotely managed & maintained in the cloud. Our Managed PBX Service is designed as a worry-free solution and a win-win for your hotel.



  • Very Low Capex
  • Cloud Monitored
  • Unlimited Calling
  • E – 911
  • Add DIDs as Needed
  • Caller ID
  • Call Forwarding
  • Unified Communications


Customer Feedback

“Universal Telecom Group installed their Managed PBX service in eight of our locations so far. Our management at those locations are very happy with the reliability, feature set and most of all… the savings. We plan on rolling out this service at many more locations.”- Scott Lockwood, Telecom Manager, Kinseth Hospitality.


“Our managed PBX service from Universal Telecom Group is very reliable. I love the fact that it just works.” – Tammy Fraley, General Manager, Sleep Inn & Suites Milwaukee, WI.


Contact Us
Call us: 888-988-5522
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